A 50% deposit is required to confirm any appointment, payable via Zelle, Cash App, or Venmo.

Before leaving your session, you may complete the session total via cash, Zelle, Cash App, or Venmo. I am not able to accept card payments.

All appointments must be made via email at eirbotanica@gmail.com. You will be sent a consultation form to fill out prior to your first-time appointment.

Each appointment will start and end at its scheduled time even if you are late, so please be prompt in order to not eat into your service time!

Make sure to give yourself plenty of time to account for traffic, find parking, use the restroom, etc. before your appointment start time. You can find parking and restroom access info in your confirmation email.

There is a 15-minute grace period for each appointment before charging a cancellation fee—more than 15 minutes late severely impedes the flow of your service so may count as a no-show and be subject to the same-day cancellation policy.

Tardiness and last-minute reschedules are a major disruption to any small business—the cancellation policy is therefore strictly enforced.

Please allow at least 48 hours for cancels/reschedules. Failure to do so will result in forfeiture of your deposit as a cancellation fee.

No-shows or same-day cancellations will be responsible for 100% of the service fee in order to remain in good standing and have the opportunity to rebook.

Street parking is available in the vicinity, but please plan to arrive early so that you don’t cut into your valuable appointment time looking for parking!

There is a set of stairs to enter the studio from inside the building, and another set of stairs to access the restroom upstairs. The building does not have an elevator, unfortunately.

Discounts, coupons, and vouchers are limited to one offer per appointment and can not be combined.

I am no longer able to accept Groupon or Classpass vouchers.

Under no circumstances will any refunds, payments, or portion thereof for any services rendered be granted. Appointment fees cover practitioner time, product, and other expenses used.

Eir Botanica does not offer refunds or exchanges for any products purchased in-studio or online.